MARKETING REQUEST SOP

• All requests must be approved by a Department Head prior to submission.
• All details submitted must be approved, final, and ready to announce publicly.
• The person submitting the request will become point person on the project. All questions and final approval will go through this contact.
• Please expect at least 2 weeks turnaround time for job completion to accommodate prior projects already in the queue. Some projects may take a shorter or longer duration to complete depending on the scope and priority. Turnaround time could be longer if submitted information is incomplete. 
• Quick edits (such as a small change on an existing webpage or menu) may be feasible to complete in the same week if submitted by end-of-day Wednesday. Otherwise, they will be added to the queue for the following week.
• After submitting your request, you will receive an estimated project completion date. 
• Expenses will most likely be applied to the Marketing Budget. If the job requires a rush order fee or a reprint due to inaccurate information, charges may be applied back to the department the request initiated from.
• If you have any questions, please email marketing@devilsthumbranch.com.

Thank You! We look forward to assisting you with your requests.